Terms of service

Terms of Service

These Terms of Service apply to the Bleakora store at bleakora.com, operated by Velouri LLC.

Store Use

Customers may use the store for lawful shopping and information purposes. Use of the store must comply with these terms and applicable requirements.

Products and Availability

The store focuses on Scene/Emo Clothes. Product selection and availability may change. Placing an item in a cart does not reserve it or guarantee availability.

Prices

Prices are displayed in the store and may change before an order is placed. Applicable shipping charges, taxes, duties, or other amounts are presented where available during the order process.

Orders

An order is subject to acceptance and availability. Order information must be accurate and complete. We may contact a customer when information is needed to review or process an order.

Payments

Payments are processed through the payment methods and providers made available at checkout. An order may not proceed if payment is declined, reversed, or cannot be verified.

Shipping and Fulfillment

Processing, fulfillment, and shipping are governed by the Shipping Policy. Delivery estimates may be affected by carriers, customs, fulfillment providers, and other events outside the store's control.

Returns and Refunds

Return requests and refunds are governed by the Refund Policy, including the 15-day return-request window, return authorization process, and refund terms.

Prohibited Misuse

Customers must not misuse the store, interfere with its operation or security, attempt unauthorized access, submit unlawful or deceptive content, or use the store in a way that violates applicable rights or requirements.

Third-Party Services

The store uses Shopify and may use third-party services for payments, fulfillment, delivery, security, analytics, or other store functions. Those services may be governed by their own terms and policies.

Disclaimers and Limitation

To the extent permitted by applicable law, the store and its services are provided subject to the information and terms presented at the time of use or purchase. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

Changes to These Terms

These terms may be updated by publishing a revised version on the store. The version available when an order is placed applies to that order unless applicable requirements provide otherwise.